Help Center

Before you print

Not working?  Make sure you’re using one of these operating systems and browsers: Windows 7, or XP with IE 7–9, Firefox 5 and higher, or Chrome 15 and higher
   Mac 10.6.8 or higher with Safari 5 or higher or Firefox 5 and higher Read how to find your operating... more »

Problems Printing? Troubleshooting Tips!

Having trouble printing?  Here's a handy list of help articles!  For more help please reach out to wecare@redplum.com   Computer Information Make sure you’re using one of these operating systems and browsers: Windows 7, or XP with IE 7–9, Firefox 5 and... more »

I’m getting “Sorry, you have already viewed the offer” message

All coupons have a personal print limit (the number of times you’re allowed to print a coupon), but some coupons have an extra limit on the number of times you’re allowed to access, or view, the coupon's display page.  Manufacturers request these security measures... more »

Is it safe to print coupons using Java?

We know lots of consumers may have questions about the Java problems that were reported widely in the media over the weekend of January 12th. Rest assured, the issue in question did not relate in any way to the printing of coupons.  Printing coupons is very... more »

The Run/Allow box never popped up for me

Windows Start by downloading the latest version of Java from www.java.com After you’ve updated to the latest version, close and restart your browser Try printing again.  If you still can't print, follow the instructions in the article Uninstalling/reinstalling Java Mac Make... more »

The gray screen and window just sits there – it doesn’t do anything

Windows Start by downloading the latest version of Java from www.java.com After you’ve updated to the latest version, close and restart your browser Try printing again.  If you still can't print, follow the instructions in the article Uninstalling/reinstalling... more »

I updated to the latest Java version but I still can’t print

Windows:  Some Windows systems respond better by uninstalling and reinstalling Java, rather than simply upgrading on top of an existing Java version.  You can read more about it here: http://www.java.com/en/download/faq/remove_olderversions.xml Please see the article “Uninstalling/reinstalling... more »

I have created a Save.com account and did not receive a confirmation e-mail

If you have not received the Save.com confirmation e-mail, please first check your “Junk Mail” or “SPAM” mail folders. If you are still unable to view the confirmation e-mail please contact us at wecare@Save.com.

I have created an account but I can not sign in

You must activate your account via the confirmation e-mail sent after the successful completion of registration. Please check your inbox, and follow the provided instructions. If you are still experiencing difficulty please contact us at wecare@Save.com.

I am a Save.com member and forgot my log in information

Select the “Sign In” link at the top of the page; here you will be provided with a link to “Forgot Password”. Answer the questions accordingly and you will be able to retrieve your account information. If you are still experiencing difficulties please contact... more »

What are the benefits of becoming a Save.com member?

Save.com is committed to providing our members with the very best, you will receive personalized alerts on new offers and Save.com features. You will have the chance to win great prizes by entering various contests, sweepstakes, and more. You will receive exclusive deals and FREE... more »

Do I have to pay to be a member of Save.com?

No, joining Save.com is completely FREE!

What information do you collect on members?

When registering to become a member of Save.com, you will only be asked for information that will assist with site personalization and communication. You will be asked to provide a first name, last name or last initial, your ZIP code, your gender, and your e-mail address. If you are... more »

How often will I get e-mail from Save.com?

Our general member e-mail communication is the Save.com Picks enewsletter that goes out every other Tuesday. Over time members will have the opportunity to opt-in to special e-mail alerts or other specialty enewsletters for specific deal and offer categories.

Do you sell or provide your e-mail list to other venders?

No. We will not sell, rent or provide our member list to third parties. If you enter a contest, sweepstakes or would like a free sample, we will let you know who is collecting that information and encourage you to review their privacy policy.

Do I need to print an offer or coupon to get the advertised deal?

We advise that you print all offers you wish to redeem. All offers are subject to terms and conditions, please see vendor site for details.

Who do I call if my local merchant will not accept the offer?

If you have any difficulty when attempting to use an offer, you can download the attached Save.com Letter for Retailers and Business Owners that will help to inform businesses about Save.com coupons. If you have any additional issues, please email us at wecare@Save.com.

Why do these coupons look different than what I see from these vendors in the paper?

All Save.com coupons and offers follow a standardized format so that they can be readily printed by consumers on their home computer printers. This standardized format will aid local merchants in identifying Save.com offers at the point of sale.

I am a retailer/ local merchant and want to verify that an offer a customer has brought into my location is legitimate. How can I check this?

Please download the Save.com Letter for Retailers and Business Owners to see more details regarding what the coupons look like and what elements to look for to identify legitimate Save.com coupons